Compliance

Learn how HYVOR complies with various laws and regulations

HYVOR is committed to complying with all laws and regulations that apply to our business. We are also committed to helping our customers comply with their own legal obligations. This page provides information about the legal compliance of HYVOR and its products. If you have any questions, please contact us at [email protected].


GDPR 🇪🇺

At HYVOR, we use the General Data Protection Regulation (GDPR) as our primary guideline for designing our software and websites. Our commitment to GDPR principles ensures robust data protection for all users:

  • Data Protection by Design: Privacy measures are integrated from the earliest stages of development, ensuring that data protection is a core component of our products rather than an afterthought.
  • Lawful Processing: All data processing activities have a valid legal basis under GDPR, such as user consent or legitimate business interests, which we clearly communicate to our users.
  • User Rights: We facilitate the easy exercise of GDPR rights, including access, rectification, erasure, and data portability, empowering users to control their personal information.
  • Transparency: Clear and comprehensive privacy policies are provided for all products, detailing how we collect, use, and protect user data in plain, understandable language.
  • Data Minimization: We collect only the data necessary for specific purposes and establish clear retention periods, after which data is securely deleted to minimize privacy risks.
  • Breach Notification: Robust procedures are in place for detecting, investigating, and reporting data breaches promptly to both authorities and affected users as required by GDPR.
  • International Transfers: When transferring data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to maintain GDPR-level protection
  • Vendor Management: We carefully select and work only with GDPR-compliant third parties, implementing Data Processing Agreements to ensure consistent data protection standards. See our subprocessors.

Data Processing Agreement (DPA)

HYVOR offers a Data Processing Agreement (DPA) to customers who require one to comply with GDPR. It outlines the data protection obligations of both parties. Please download the DPA from the link below, and send a signed copy to [email protected] for our signature.

Data Processing Agreement (PDF)

Global Data Protection Laws

While GDPR is our baseline, we adapt our practices to comply with other international data protection regulations as needed, ensuring comprehensive global compliance. We have assessed and validated our practices to ensure compliance with the following key data protection regulations:

  • California Consumer Privacy Act (CCPA)
  • Brazil's General Data Protection Law (LGPD)
  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Australia's Privacy Act

If you have any questions regarding our compliance with specific data protection laws (above-mentioned or others), please contact us at [email protected].


Accessibility

We strive to make our products accessible to all users, including those with disabilities. Our efforts align with:

  • Web Content Accessibility Guidelines (WCAG) 2.1
  • Americans with Disabilities Act (ADA) standards

If you find any accessibility issues with our products, please use our support page to report them.


DMCA

HYVOR respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We have established a clear process for addressing copyright infringement claims:

  • If you believe your copyrighted work has been used on our platforms without authorization, please submit a DMCA takedown notice.
  • We promptly review all properly submitted notices and take appropriate action, including removing or disabling access to the allegedly infringing content.
  • We have a policy to terminate accounts of repeat infringers when appropriate.
  • We also consider counter-notices from users who believe their content was wrongly removed.

To submit a DMCA notice or for any copyright-related inquiries, please contact us at [email protected]. Please ensure your notice includes all required information as specified by the DMCA to facilitate swift action.


Content Moderation

At HYVOR, we take content moderation seriously to maintain a safe and respectful environment across our platforms. Our approach to moderation is product-specific:

  • Each HYVOR product has its own set of moderation policies tailored to its unique features and user base. See the respective product documentation for details.
  • These policies are designed to prevent abuse, protect users, and ensure compliance with applicable laws and regulations.
  • Our moderation practices may include automated filtering, user reporting systems, and human review processes.

Compliance guide for developers

Here are some compliance guidelines for developers using HYVOR products:

Hyvor Talk

  • Hyvor Talk comes with many customization options including privacy settings. Make sure to adjust them according to your needs. This includes:
    • Enabling or disabling IP address collection.
    • Configuring guest commenting data collection.
    • Choosing a spam detection service.
  • If you are using Single Sign-On (SSO) with Hyvor Talk, ensure that you integrate our Console API to delete SSO user data when they are deleted from your system. Updating SSO user data happens automatically when the user logs in next time.
  • Hyvor Talk only uses local storage to store essential data. No non-essential data is stored for analytics or tracking purposes. In most cases, using Hyvor Talk alone does not necessitate a cookie consent banner. However, we recommend consulting with a legal professional to determine if you need one.

Hyvor Talk Privacy Policy

Hyvor Blogs

  • Hyvor Blogs offers extensive customization options, giving you complete control over your blog's content and design. All official themes are privacy-focused and free from tracking scripts. When using custom themes, carefully review the code to ensure compliance with your privacy policy.
  • For most blogs, it's essential to have a comprehensive privacy policy that details the types of data collected, the purpose of collection, and how the data is used and stored.
  • Before implementing any third-party code on your blog, thoroughly review it for potential privacy issues and ensure it aligns with relevant privacy regulations such as GDPR or CCPA.
  • Conduct periodic reviews of your blog's privacy practices and stay informed about changes in privacy laws. Clearly communicate your privacy practices to your readers and make your privacy policy easily accessible on your blog.

Hyvor Blogs Privacy Policy


We regularly review and update our compliance practices to ensure they meet evolving legal requirements and industry best practices. Our team stays informed about new regulations that may affect our operations and our users. For specific inquiries about our compliance efforts or to report a compliance concern, please contact our dedicated compliance team at [email protected].